Case studies.

AppGate supports the business of a company and creates possibilities. AppGate customers range from doctors who want to access patient information from outside the hospital to pharmaceutical companies that wants to control who can access sensitive research data internally. Sales people who travel frequently can access information with a mobile phone or a PDA and companies can invite partners and customers to share data in projects. In the government area customers use AppGate to share resources internally. They all have one thing in common; they implemented AppGate to support their business and security needs.

 

Customer Cases

Providing Security into some of the most hostile environments in the world is an obligation for any security company. We are grateful to our customers that let us write about their AppGate installations and in some cases even let us reveal their names. We hope that the examples below can act as inspiration and create ideas how to increase security and lower the cost at the same time.
Customer Cases Reference guide as pdf document.

Aintree University Hospitals

Providing flexible and secure remote working for hospital staff.

The Trust required a cost effective, remote access solution, which incorporated secure connectivity and strong authentication as standard, to provide strong security and ease of use for employees.
In addition, they wanted to accommodate third party access if required; so the solution needed to be flexible in terms of access options and controls.

Aintree NHS Customer Case as pdf document.

Borlänge Muncipality

...wanted to secure intranet access for local government organisation.

Borlänge needed a system that would give employees and officials the flexibility to work anywhere as if they were in the office, with access to the network resources and services they
needed from their own laptops, home pc’s, and PDA’s. Borlänge Municipality identified that the network security solution developed by AppGate would address all their requirements.
Borlänge Muncipality Customer Case as pdf document.

Cleeve School

...wanted to build a secure wireless LAN.

Cleeve school decided to move over to a wireless environment. At first they looked at a traditional solution to set up a firewall for the wireless network. They also wanted all traffic to be encrypted. Soon the IT manager realised that an ordinary Firewall with IP-sec encryption would not work because they could not install clients on all connecting PC:s. The devices could be anything from windows PC:s to Mac:s and Linux. The school then looked of a combination of a firewall and an SSL solution but it turned out to be too costly. Added to the problem some of the applications used where not easily supported by ordinary SSL solutions. The AppGate solution solved all of their problems and gave them a remote access solution for the whole school for free.
Cleeve School Customer Case as pdf document.

De Vere Hotels & Resorts

...needed to control 3rd party access.

They needed a solution that would allow them to control 3rd party access, ensuring suppliers would just be able to connect to the applications and systems they needed, not the whole network. The AppGate solution now provides De Vere with granular control of application access so they can decide exactly who can connect, from what device, and what level of access they are permitted.
DeVere Hotels Customer Case as pdf document.

East Dunbartonshire Council

...deployes a secure and flexible working solution.

East Dunbartonshire Council’s IT team needed a networking solution that could address a number of business requirements. The primary requirement was to provide council officers and IT support staff with the ability to work seamlessly from any location - from home, on the move, from other offices. The solution from AppGate Network Security provided all the network security and access control features they needed to meet all their business requirements.
East Dunbartonshire Council Customer Case as pdf document.

Hamilton Law firm

...needed a mobile and highly secure solution for lawyers.

Flexibility was a primary requirement for Hamilton. Most of the company’s data and information was stored in a mainframe computer at the head office. However, lawyers needed to be able to access that information when traveling, participating in meetings, working from home offices, or working from satellite offices, for example in London. The network security solution developed by AppGate provided a comprehensive, easytomanage system that met all Hamilton’s requirements and solved several problems with just one solution.
Hamilton Law Firm Customer Case as pdf document.

Incommunities

...needed a secure unified access control solution.

The AppGate solution provided a single, central point where all security policies are defined and enforced, and as a result the IT team no longer has to check the security policies of all point products on the network. The AppGate server now manages the security, providing first line of defence. Central policy control means the IT team no longer have to worry about the security of
other vendor applications.
Incommunities Customer Case as pdf document.

Jetpak

...needed to cut costs, and choose AppGate in order to do so.

For Jetpak, the AppGate solution was able to deliver the secure remote access functionality required, and also provided an ingenious solution for the challenge of local printing. Two AppGate security servers have been installed at Jetpak’s head office in Stockholm to control access to online information and applications. The security servers are configured as a cluster to ensure high availability of services.
Jetpak Customer Case as pdf document.

Macdonalds Hotels & Resort

... needed to work remote securely.

Since its inception in 1990, Macdonald Hotels has expanded quickly from its initial two hotels in Scotland to over 60 hotels based in some of the best locations across England, Scotland and Wales. As the business expanded, there was a growing need for staff to be able to work remotely. Macdonald Hotels took the decision to look for a new network security solution: a solution which would work with their existing IT network infrastructure, provide a secure, remoteaccess environment for staff across the hotel group, and have the scope to support the future growth and evolution of the business.
Macdonald hotels & resorts Customer Case as pdf document.

Marie Stopes International

...wanted to help people work effectively while on the move.

A key objective for the information-sharing system was to enable staff to be able to work from any location - from home using home pc’s, while travelling using mobile devices, and while working in remote locations where local internet access may be over low bandwidth connections or via shared computers. AppGate’s technology would deliver the functionality required and the potential to support other projects in the future, thus providing significant value for money.
Marie Stopes Customer Case as pdf document.

Scott Brownrigg, an international architectural practice

...wanted to provide secure remote access.

Scott Brownrigg decided to invest in a remote access solution to enhance communication and working practices – to enable staff to work from home, and provide online access for external partners. Initially they selected an IPSec VPN solution but discovered a number of limitations with the system. Scott Brownrigg needed a more flexible, more granular and more secure access control solution that would protect the business and support the organisation into the future. AppGate’s powerful access control functionality ensures the system administrators can control the level of access each user is permitted, preventing unauthorised access to resources on the network. Internet access is channelled through the AppGate server via IP Tunnelling, and Policy Manager ensures that acceptable usage policies are enforced even when people are working away from the office, thus protecting the network from malware or Trojans.
Scott Brownrigg Customer Case as pdf document.

Stratford-upon-Avon College

...wanted to connect the college network to Warwickshire Council's library IT network.

Stratford-upon-Avon College in Warwickshire attracts students from across the UK and abroad. The concept was to connect the college network to Warwickshire Council's library IT network so that students could use the computer facilities at their local library to access the college and their classroom environment. Security was a key requirement as students would be accessing the college network from a public environment. A feature of this project was the requirement to extend the secure network outwards as opposed to having remote workers connecting inwards. “The technology behind it is stunning,” added Julie Taylor, Project Manager for Stratford-upon-Avon College. “The solution is unique because it does not require any additional software to be installed on the library machines. It is therefore expandable and can be used at any participating library or remote location.”
Stratford-upon-Avon College Customer Case

Southampton University Hospital

...needed strong security to protect against unauthirised access as well as preventing viruses and mal-ware getting into the network.

The speed at which users are signing up for the service has taken the team by surprise. After only a few months of running the system they are already looking to add another AppGate Security Server to support the rapidly growing number of users. “The number of users is growing exponentially,” said Hewitt. “After only two months we now have twice as many users as we ever had on the previous system. We’re getting about 10 requests a day from people who would like remote access. The admin overhead is negligible. All we need to do is add them into a particular group in Active Directory and then add them onto our Radius server for authentication. It takes about 2 minutes per user.”
Southampton University Hospital Customer Case

Swedish national Police

...wanted a mobile and flexible solution that was easy to use.

A key strategy for the Swedish Police, in order to help officers operate more effectively, is to make sure police officers can report and access essential information while they are on the beat and away from the police station. By being able to file reports directly from the crime scene, or access sensitive information quickly, investigations can be speeded up and the quality of work improved
Swedish National Police Customer Case

Watford Borough Council

...needed a solution for their remote access.

The network security solution from AppGate provided an easy-tomanage system, bringing together all the networking and security elements Watford Borough Council required in one comprehensive solution. The AppGate solution also provides Watford Borough Council with more granular control of remote users and application access, enabling the system administrator to decide exactly who can connect, when, and from what device.
Watford Burough Council Customer Case as pdf document.

EMD

...needed to replace the existing VPN solution.

EMD is an independent professional services organisation providing legal, tax, accounting, corporate, and ICT consultancy and services. For EMD, information security is critical. The integrity and confidentiality of client information underpins not only the relationship and trust that they have with their clients, but also EMD’s business reputation. Following careful analysis of various options, EMD identified that the unified access control solution from AppGate Network Security would provide the security, flexibility and functionality that the company required.

EMD Case as a pdf document (213KB).

St James Hospital

...needed to provide connectivity for doctors.

As demand for healthcare services increases, a key strategy for St James Hospital has been to extend and improve patient services through the use of technology, accessing additional facilities and resources without necessarily investing in new capital equipment or new clinics. St James Hospital required a solution that could provide doctors and consultants with remote access to patient information, department applications and hospital services. AppGate provided just that.

St James Hospital Case as a pdf document (181KB).

Somerford Associates

...uncovers the real benefits of network virtualisation.

As IT budgets are being tightened even further, more and more companies are considering virtualising some aspect of their network in order to cut costs and improve flexibility. Network security consultants Somerford Associates have taken the bold step of moving their whole corporate network to a virtual environment.

Somerford Associates Case as a pdf document   (181KB).

PSE Operator

... the Transmission System Operator in Poland, PSE Operator uses the power of AppGate to secure critical systems.

The complex nature of the business means that many user groups need access to PSE Operator’s systems and resources: employees, electricity companies/traders, contractors, 3rd party suppliers. To protect the company’s mission critical systems and protect the sensitive information being handled on the electricity market, PSE Operator needed powerful yet flexible network security. The company turned to AppGate Network Security for the solution..

PSE Customer Case as a pdf document (196KB).